The TakeOut Bham

Quentin Cornelison

7 years ago

I have never had an undesirable experience with this service. They normally arive on or ahead of the time estimated for delivery and also work to ensure that the customers order is met correctly or altered if issues arise.

rdwngsfan92

10 years ago

Today was my first time ordering from this company, and i havent heard of them but i was a little nervous to order from. However, the driver was extremely nice and the food was wonderful. I will be ordering from you again as getting out for lunch is a little hard for me. :)

Heather Ramsey

10 years ago

I've used this service about 5-6 times. They've always been fairly prompt and the selection of restaurants is better than any other local service that I've found. The service charge is pretty reasonable. Several improvements have been made to the website since I first visited, so they are obviously working toward getting even better. Gad to have a decent service like this in the Hoover area.

Andrea Cook

6 years ago

Love this service! Can't say enough good things. Food options are great. Delivery is fast and on time. It's so nice to have another delivery option besides pizza with healthy options to boot. We have small kids and the small delivery fee trumps getting the little ones in the car to fetch food when I don't feel like cooking.

D Star

6 years ago

Thank you Maria and staff for trying your best to make sure our food is here and accurate and in a timely manner. We have had multiple issues with the fish market and called you guys on the last 4 orders being undercooked or wrong items or missing items and you have been so sweet and listened to us complain regarding our order. You have even tried yourself to tell them the order over and order and then again when the driver got there to reiterate that the order needs to be correct, just for you guys to get lied to as well by the fish market staff. I am disappointed that our last few orders have been wrong and that it gets reflected on you all. That should not be the case. You all go above and beyond and are even willing to go back to the restaurant and then back out to our house with new food or left off items. I just wanted to give you guys a shout out and say THANK YOU and to you MARIA, THANK YOU FOR LENDING A KIND EAR WHEN I WAS FILLING IT WITH COMPLAINTS REGARDING THE FOOD.

Lance Gross

13 years ago

I wanted to give my experience with "The TakeOut" and my recommendation. I was in town for a client meeting and had a night where I needed to have food delivered b/c the hotel kitchen wasn't working. Ultimately, I had a very good experience and would hesitate to use them again. ORDERING I found the process to order online was pretty straight forward. The website does seem a little cluttered compared to other sites I have used but it gets the job done. I liked that you see the items you add and then you can delete them or make special notations. So I felt confident about placing an online order as opposed to calling. I did try calling at one point but was quickly put on hold (called around 7:45pm I believe) and after about 5 minutes I figured out my question so just hung up. I did get an order initially when ordering but it could have been due to the internet connection I was using at the Hyatt which was pretty sub-par. DELIVERY After you order you get an estimated time of delivery. I believe was order was expected to arrive in about 45 minutes or so. The actual delivery was within about 5 minutes of the expected time I was shown. The guy who delivered the food was ok but not great. I asked about a receipt and he said he didn't have one because they were a third party vendor. A better answer to me would have been something like "we don't provide them with your order but you can email/call and they will email you one." GETTING A RECEIPT Most of the time I don't care about receipts but since I was on a business trip I needed to get one. From a convenience standpoint, it would be nicer if one could be included. However, I was VERY impressed that 3 days later after getting home, I emailed them and within a few minutes I had a reply saying "so and so" was out of the office but I would get one as soon as he returned. Then about an hour or so later I had another email with a pdf copy to use as a receipt. RECOMMENDATION If I were in town again, I wouldn't hes

April Schofield

12 years ago

This is our first time using this service. We were very happy with the experience. The website itself is very easy to use. It even told us when to expect our food for delivery. It was exactly right, down to the minute. The person who brought it to us was very friendly, and since we paid with a card online we didn't have to worry about signing for the order or tipping because it had already been taken care of. Our food was nice and hot when we got it. If you don't want to cook, don't feel like getting out to buy something and you don't want pizza then this is the place for you. TONS of options and the delivery charge is not more expensive than Papa Johns or Pizza Hut. We will def use again!

12oz “RittenhouseRules” Mouse

10 years ago

Just ordered from these guys again, and again they hit another home run. Food was delivered promptly at estimated time and driver was pleasant and polite. The app is easy and painless to use. I used to order from doorstep delivery but The Takeout has completely stolen my business. Reasonably priced delivery fees, decent selection, excellent service. The Takeout is my favorite delivery option in Birmingham, hands down.

Michael Galloway

Edited 2 years ago

I've ordered from TakeOut Birmingham many times. Most of my orders have been on time. Drivers are polite. When I don't want to get up and drive in a down pour, Im glad their there!

Luca Fox

Edited 9 years ago

EDIT: Management from Takeout contacted me to resolve issues. Everything that has been handled has now been edited from this review. I was quoted an hour from order to delivery, which was kinda steep but understandable as you had to factor prep and driving time. Had I picked up myself, it probably would have been the same amount of time, so that is no issue!. We got two rolls, some nigiri, and an appetizer from Sumo. The food was all perfect but we received 4 pairs of chopstick and only one fortune cookie. Not a huge deal and it's the restaurant, not driver's fault! Delivery driver was really nice and professional, offered us change when we handed him money which not all delivery drivers do. We've had experiences in the past where we've had to pay for small amounts with big bills and the drivers go to walk away with $10+ without offering change. This was not the case, he was very polite and professional. Obviously their drivers are trained really well! Overall, we had some bumps with the initial delivery that Takeout reached out to us to fix. It's always nice when someone actually cares enough to reach out from the company, so thankful for that. Would definitely order again and recommend to friends.